Return & Refund Policy
Thank you for shopping with us!
We always try to deliver the exact product you ordered. However, if you receive a different product, we are here to help.
Eligibility for Return
You can request a return only if the product you received is different from what you ordered.
The product must be unused and in its original condition.
You must contact us within 48 hours of receiving the product.
Return must be approved by our support team before sending the item back.
Refund Policy
We do not provide refunds unless the product qualifies for return as mentioned above.
If your return request is approved:
Refund or replacement will be processed within 5–10 business days after we receive and inspect the returned product.
Refund will be issued to your original payment method.
Non-Returnable Items
Correctly delivered products (same as ordered)
Used or damaged items after delivery
Sale items, digital products, or personalized/customized products
Return Process
Contact us at [Your Support Email] with your order number and product photos.
Our team will verify the issue and approve the return if eligible.
Ship the product back to the address we provide.
Once received and inspected, we’ll process your refund or replacement within 5–10 days.
Contact Us
If you have any questions about our Return & Refund Policy, feel free to contact us at:
📧 mikipetstore@gmail.com
📞 01703940228
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